Bob National Care Planning Care Council

What a Care Manager Does (Geriatric Care Manager)

A care manager—also known as a geriatric care manager or aging care manager—helps older adults and their families plan, coordinate, and manage care. Think of this role as your trusted guide through long-term care options, services, and decisions.
Older man signing at the document

Why seniors and families choose a care manager

  • Reduce stress: One point of contact to coordinate doctors, services, and schedules.
  • Save money and time: Avoid trial-and-error and find the right services faster.
  • Improve safety and quality of life: Home safety checks, care plans, and ongoing monitoring.
  • Support family harmony: Neutral mediator to prevent or resolve conflicts.
  • Help from anywhere: Especially valuable when family lives out of town.

Who benefits most

  • Older adults living alone or with a spouse/partner.
  • Families providing care nearby or from a distance.
  • Seniors managing multiple conditions or frequent appointments.
  • Anyone navigating new diagnoses, hospital discharges, or care transitions.
Older man watching the tablet

What a care manager can do for you

Assessment and planning

  • Evaluate medical, functional, and cognitive needs.
  • Create a personalized care plan with clear next steps.
  • Review home safety and recommend adaptive equipment.

Care coordination and monitoring

  • Start services and keep them on track.
  • Coordinate home care, therapies, and community resources.
  • Monitor medications and appointments; share updates with family.

Advocacy and family support

  • Start services and keep them on track.
  • Coordinate home care, therapies, and community resources.
  • Monitor medications and appointments; share updates with family.

Financial, legal, and benefits guidance

  • Help explore Medicaid and other benefits (with referrals as needed).
  • Coordinate with elder law attorneys and financial advisors.
  • Offer guidance on long-term care options and costs.

Transitions and placement

  • Arrange short-term rehab or post-hospital support.
  • Assist with finding and moving to assisted living or nursing homes.
  • Monitor care quality in facilities and at home.

Daily living and safety

  • Arrange transportation and accompaniment to visits.
  • Set up meal support, home modifications, and fall prevention.
  • Build a crisis-avoidance plan with clear contacts and steps.
Call now (800) 989-8137 or click “Find Care Near Me” to get matched with options today.

How it works

Free Phone Assessment & Plan

A quick 10-minute call to understand your needs and create a clear, personalized plan.

Provider Match

We connect you with vetted local providers who are the best fit for your care and lifestyle.

Ongoing Support

Enjoy peace of mind with continuous support and regular check-ins—so you are never on your own.

What it costs—and why it’s worth it

Care managers charge a fee for assessments and ongoing services. Many families find the investment pays for itself through:
  • Avoiding unnecessary hospitalizations or rehospitalizations.
  • Selecting the right level of care the first time.
  • Reducing missed appointments and medication issues.
  • Lowering caregiver burnout and improving family cooperation.
Note: Care managers coordinate care and provide guidance. They do not replace your medical providers. Always consult your clinicians for medical diagnosis and treatment.

Real-life examples (short case studies)

Caregiver taking care of the older man

Mary and her husband

  • Challenge: Mary hurt her back lifting her husband, who has diabetes and vision issues; care became overwhelming.
  • Care manager actions: Arranged Medicare home health, vetted a live-in helper, coordinated a geriatric physician, secured equipment, and connected community resources.
  • Outcome: Safer home, better diabetes management, reduced stress, and a clearer plan for the future.

Michelle and her mother

  • Challenge: Michelle cared for her mother after a stroke; mood changes and family conflict made caregiving unsustainable.
  • Care manager actions: Coordinated a geriatric evaluation that identified medication issues and depression, improved diet and activity, and mediated a family meeting with shared responsibilities.
  • Outcome: Improved behavior and independence for mom, fairer family support, and a sustainable care plan.
Family cutting vegetables in kitchen together

Frequently Asked Questions

Is a care manager the same as a home health aide?
No. Aides provide hands-on care. Care managers assess needs, build care plans, coordinate services, and advocate for you.
Does insurance or Medicare cover care management?
Coverage varies by location and plan. Some services may be private pay; certain activities (like home health coordination) may intersect with covered benefits. Ask your plan and provider.
What credentials should I look for?
Look for licensed professionals (e.g., social work, nursing, counseling) and membership in reputable associations such as the Aging Life Care Association (ALCA). Ask about experience with your specific needs.
Can a care manager help if I live out of town?
Yes. They can be your local eyes and ears—attend visits, provide updates, and coordinate services on your behalf.
How quickly can we get started?
Many care managers offer consultations within a few days. Urgent needs can often be prioritized.
Will my information be kept private?
Yes. Care managers follow privacy standards and will request consent before sharing information.

Find Eldercare Services in Your Area